To better protect your rights and interests, please note the following. After receiving the goods, please shoot a complete unboxing video to confirm that the machine is in good appearance, and keep the video properly. After carefully reading the manual, please shoot a complete test run video and keep it properly. The video must clearly show the process of you operating the machine with the remote control following the correct steps. If the problem is verified as a manufacturing defect via the video, we will handle it for you in a timely manner. Without relevant videos, we cannot confirm it as a factory defect and are temporarily unable to provide compensation. We ask for your understanding. Please read the manual carefully before use. Malfunctions caused by improper personal operation are not covered by compensation. Thank you for your understanding and cooperation. We have three warehouses in the United States, located in New Jersey, California, and Texas. My friend, welcome to Shandong AIWEIYA Machinery Co. Factory direct sales, support customization. Always maintain competitive prices Thanks to rich resources and a complete industrial MMS chain, as well as a large number of talents in the construction machinery industry, we are able to always maintain competitive prices. Provide cost-effective products for our customers. Professional quality and performance Through years of manufacturing experience, our products have passed CE, SGS, TUV and ISO certifications, ensuring the professional quality and performance of small machinery projects. No matter what kind of working environment you face, our equipment can perform well and provide reliable support for your project. Perfect after-sales service Our professional sales and maintenance team is always ready to provide you with advice and after-sales support to ensure that your equipment performs at its best.